All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, GLS, DPD USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 24/48 hours via DHL expres or UPS Express and 3 to 7 business days other couriers. however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Standard Delivery - France, Germany, Italy, UK, Belgium, Netherlands
Delivery within 2-3 working days.
Standard Delivery - Portugal & Spain
Delivery within 1-3 working days.
Standard Delivery - Ireland, Sweden, Norway
Delivery within 4-5 working days.
Express Delivery - DHL Express - UPS Express
Delivery within 1 working day.